Job Title Designs, develops and modifies complex and major software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. Creates and maintains data aggregation, recommendations, and insights in tools
Production Support Lead For Production Support Lead role (Onshore team lead of Offshore team), were looking for someone with 8+ years of experience in IT (preferably 4+ years of experience in contact center domain). Resource should:
Essential Duties and Responsibilities: - Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs. - Work with clients to create strategies and frameworks. - Architect and design application solutions. -