1 – 2 of 2 jobs
OVERVIEW DecisionPointseeks a Help Desk - Intermediate Support Web specialist to provide customer support for SDDC web, SharePoint, and collaboration users under the GITSS program. This position bridges service desk operations and web support, assisting users with access, content,
RESPONSIBILITIES * Provide customer support for SDDC web portals, SharePoint sites, collaboration tools, and related web-based applications * Receive, log, track, update, route, and close web support tickets in the Government-provided ticketing system * Assist users with site access, permissions,
