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Service Desk Manager The Service Desk Manager is responsible for the operational performance of the 24x7 Service Desk, ensuring efficient ticket intake, triage, routing, and resolution of Tier I and defined Tier II support. This role
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8 Job-Specific Essential Duties and Responsibilities: - Serve as Lead Sys Admin, owning strategy, execution oversight, and risk-based decisioning across on-prem, cloud, and hybrid platforms.
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