Customer Service Representative I Classification: Non-Exempt Reports to: Customer Service Representative Supervisor Summary/Objective The Customer Service Representative I (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in
Universal Banker II Float The Universal Banker II (UB II) must have exceptional customer service, sales and relationship building skills while following the banks sales process. The UB II is responsible for building and expanding relationships with
Relationship Banker Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customers satisfaction, loyalty, and financial well-being. Utilizing proactive sales/service efforts
Universal Banker A front-line team member whose responsibilities are a combination of a Customer Service Representative and a Teller. The Universal Banker is a hybrid position that encompasses needs-based conversations, recommendations, referrals, and transaction processing. This role