Description Provide Tier 2 end-user technical support by troubleshooting, tracking, resolving, and communicating technology issues. This role supports break/fix activities, IMAC (Install, Move, Add, Change) requests, endpoint device support, and IT asset management processes to ensure
Essential Duties and Responsibilities: - Complete cost allocation plans for assigned clients. - Obtain contract renewals for multiple clients. - Manage relationships with multiple clients as well as project staff responsible for projects. - Support leadership