Head Of Complaints Intake The Head Of Complaints Intake supports the day-to-day operation and ongoing improvement of the escalated complaints intake process. This role blends hands-on process work with coordination across partners to help improve consistency,
Supervisor, Member Care The Supervisor, Member Care, plays a critical role in delivering on Centivos promise to members, employers, and providers. This position leads a team of Member Care Specialists (MCSs), serving as the first line