Job Summary Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere
Responsible for setting up convention and exhibit space according to specific requirements dictated by the BEO’s in an efficient manner. Must always maintain high level of quality and professionalism. Transfer supplies and equipment between storage and
JOB SUMMARY: The cage cashier is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles customer exchanges for chips/cash equivalents for
JOB FUNCTIONS: Enforces company security/safety regulations. Guards transfer of money and chips from Change Booth to Main Cage. Performs all security/safety related duties. Represents company and its property to ensure all Casino regulations are adhered to
Job Description: Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book Manage the operational cost of the sports book, with a focus on labor costs
JOB SUMMARY: The Slot Performance Assistant Manager will assist in leading the operation of Slot Performance at Horseshoe Baltimore. JOB FUNCTIONS: Responsible for supporting the Manager of Slot Performance in all departmental initiatives related to hiring,
Welcomes guests, seat them at tables or lounge and help to ensure quality and service courteously greet all guests and perform cashier transactions accurately and according to the Company policy. Commitment to delivering excellent customer service
Park guest’s vehicle, bring guests vehicles down from garage, help guests with luggage, and drive guests to and from the oversize lot. Parks guest’s vehicles Proper and safe use of the man-lift Retrieves guest’s vehicle from
Maintain cleanliness of bars including removing all trash, sweeping and mopping floors, removing mats, and cleaning and removing any sticky products. Deep clean bars weekly including wiping off bottles, cleaning countertops and walls, removing glass mats,
Welcomes guests, seat them at tables or lounge and help to ensure quality and service courteously greet all guests and perform cashier transactions accurately and according to the Company policy. Settle all customer checks in the
Essential Job Functions including the following but other duties may be assigned: Leads and supports Poker team in order to create legendary customer service. Ensures Poker staff has the training, tools and mindset to enable them
Provides guests with prompt service, quality beverages and products. Maintains a clean and comfortable environment. Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards Follows
Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Perpetuates employee motivation utilizing positive recognition and
Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Perpetuates employee motivation utilizing positive recognition and
It is the primary responsibility of the Table Games Dealer to provide prompt, accurate and courteous service while showing skill in dealing their assigned game. All duties are to be performed in accordance with departmental and
Operations & Service Leadership Supervise and direct the day-to-day operations of casino bars, lounges, beverage stations, and assigned beverage venues. Maintain exceptional guest service standards and ensure all team members deliver a world-class guest experience. Lead
KEY JOB FUNCTIONS: • Counts, sorts and organizes all money, coupons, chips and paperwork from the drop boxes • Lifts and displays empty drop boxes to Surveillance personnel and/or fellow team members • Retrieves drop boxes
KEY JOB FUNCTIONS – OPERATIONS & CULINARY LEADERSHIP • Supervise and direct daily Employee Dining Room culinary operations. • Lead food production, preparation, presentation, and portion control. • Support banquet functions, marketing events, VIP events, and
The Sr. Manager of Team Member Experience & Engagement (TMEE) at Silver Legacy, Eldorado and Circus Circus serves as a strategic Human Resources partner responsible for team member and labor relations, workplace investigations, team member engagement,
Park guest’s vehicle, bring guests vehicles down from garage, help guests with luggage, and drive guests to and from the oversize lot. Parks guest’s vehicles Proper and safe use of the man-lift Retrieves guest’s vehicle from