Operations & Service Leadership Supervise and direct the day-to-day operations of casino bars, lounges, beverage stations, and assigned beverage venues. Maintain exceptional guest service standards and ensure all team members deliver a world-class guest experience. Lead
KEY JOB FUNCTIONS: • Counts, sorts and organizes all money, coupons, chips and paperwork from the drop boxes • Lifts and displays empty drop boxes to Surveillance personnel and/or fellow team members • Retrieves drop boxes
KEY JOB FUNCTIONS – OPERATIONS & CULINARY LEADERSHIP • Supervise and direct daily Employee Dining Room culinary operations. • Lead food production, preparation, presentation, and portion control. • Support banquet functions, marketing events, VIP events, and
JOB SUMMARY: Brew Brothers Servers provide friendly, prompt, knowledgeable, upscale service consistently to guests. Must possess the willingness to provide friendly service support to fellow servers while still maintaining precise and coordinated team responsibilities with the
All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the Horseshoe Casino Baltimore.
Coordinate and flawlessly book all guest travel and entertainment accommodations, including special event reservations, restaurant reservations, hotel stays, transportation, shows, and special amenities. Foster and maintain positive relationships with guests to ensure exceptional service and guest
Enforces company security/safety regulations. Guards transfer of money and chips from Change Booth to Main Cage. Performs all security/safety related duties. Represents company and its property to ensure all Casino regulations are adhered to at all
Essential Job Functions including the following but other duties may be assigned: Supervises staff performance as pertains to department procedures, game security, customer service and compliance with Maryland Lottery Commission regulations. Performs scheduling, evaluations, discipline and
Job Summary The cage cashier is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles customer exchanges for chips/cash equivalents for
Multi-Shift Casino Cashier Supervisor The Multi-Shift Casino Cashier Supervisor serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication. How You Will Create the Extraordinary Review staffing levels and customer
Job Summary All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the Horseshoe
Job Summary Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book. Manage the operational cost of the sports book, with a focus on labor costs
Slot Performance Assistant Manager The Slot Performance Assistant Manager will assist in leading the operation of Slot Performance at Horseshoe Baltimore. Responsible for supporting the Manager of Slot Performance in all departmental initiatives related to hiring,
Job Summary KEY JOB FUNCTIONS OPERATIONS & CULINARY LEADERSHIP Supervise and direct daily Employee Dining Room culinary operations. Lead food production, preparation, presentation, and portion control. Support banquet functions, marketing events, VIP events, and special catered
Job Title Job Summary Writes tickets and processes cash winning tickets Handles customer questions and disputes Counts cash at the beginning and end of each shift Ensure all customers, whether regular or infrequent, are made to
Job Summary Maintain a sanitary environment for food and beverage preparation and storage, as well as maintain the dish stations, all kitchen areas, and restaurant back of the house areas while assisting the Stewarding Supervisors &
Maintenance Technician I Shift Details: 3:00pm - 11:30pm It is the responsibility of the Maintenance Technician I to perform project maintenance and repairs including installation work on mechanical, electrical, plumbing equipment, building systems, flooring, painting, and
Operations & Service Leadership Supervise and direct the day-to-day operations of casino bars, lounges, beverage stations, and assigned beverage venues. Maintain exceptional guest service standards and ensure all team members deliver a world-class guest experience. Lead
Table Games Supervisor The Table Games Supervisor leads the Table Games Dealer teams to create continuous improvement in the service for our guests. The Table Games Supervisor also helps to protect game integrity and compliance with
Job Summary Key job functions include counting, sorting, and organizing all money, coupons, chips, and paperwork from the drop boxes. The role also involves lifting and displaying empty drop boxes to surveillance personnel and/or fellow team